SWW

This page records what is currently known about the relining of the water mains by SWW in Febuary-April 2007 that will affect Turf Street, St. Nicholas Street, Fore Street to the East of the town and Barn Lane, The Clock Tower and Higher Bore to the West.

Latest News (in reverse order)

22nd August SWW in Berrycombe Road - SWW are now working in Berrycombe Road from the 17th September through to the 18th October - The road is closed from the junction with Dennison Road through to the Fire Station and traffic should make use of Cardell Road for access to this area. Any enquires can be directed to SWW Engineering on 0800 169 1144.

9th May - SWW Newsletter - SWW are really pleased to report that the works in Fore Street are now complete and have been completed earlier than scheduled. Click here for latest SWW Newsletter - Works Finished Early (64KB).

4th May - Fore Street Reopens - SWW have completed their works in Fore Street and all main roads are now open. There now just remains a few minor works to be completed towards the edge of the town.

31st March - Fore Street open for Easter - Fore Street is open again for the two weeks over Easter. Works will restart on 16th April and given the progress so far, are hoped to be complete by the end of April.

19th March - Free Car Parking - Chamber members are offering to refund car parking charges at selected Chamber shops in and around the main shopping area. See the following links for further details:

• Free Car Parking - Press Release (20KB)
• Free Car Parking - Poster (187KB)

14th March - Fore Street Works About to Start - SWW are starting work in Fore Street on Sunday 18th with excavation taking place ready for lining work to commence on Monday. and continuing over the next week. There is still activity ongoing at Berryfields, St Marys Road area and Fletchers Bridge, but there are no planned works taking place in the town centre area other than works on junctions joining onto Fore Street.

14th March - SWW Newsletter - Click here for latest SWW Newsletter (24KB).

7th March - SWW Compensation - Click here for SWW Letter to traders after Waffles meeting (14KB) and here for details on SWW Compensation Policy (14KB)

26th Feb - Public Meeting - There was a public meeting at Waffles on 26th February to discuss SWW issues affecting traders. SWW have agreed to ensure that all traders are notified about the specific work schedules affecting the work about to commence in Fore Street and impacting Honey Street and Crockwell Street. They will also be confirming details of compensation that may be available. The current work schedule includes a break of 2 weeks over the Easter period. There is no provision for overnight working other than in the case of an emergency.

6th Feb - Click here for SWW Newsletter (18KB)

6th Feb - The previously published 'Schedule of Works' is actually a 'Schedule of Road Closures'. Please note that SWW have stated that will only enforce them when they are actually ready to start work. Signage will be posted one week in advance of work actually commencing.

SWW are to take a two-week break over the Easter period. Roads affected during this period and specifically Fore Street will be open.

Schedule of Road Closures

Based on email from SWW dated 9th Jan 2007 and subsequent communications following road closures have been scheduled:

SWW are to take a two-week break over the Easter period. Roads affected during this period and specifically Fore Street will be open.

Q&A

Here is a list of all known questions that have been raised by members and answers received to-date. It is primarily based on the questions asked in the Chamber meeting on 14th November 2006 when Ken Bastin advised us about this project. If you know of any other issues that have been rasied, that are not mentioned here, then please advise and this information can be kept up to date.

Q What times will Fore Street be accessible during the day?
A Fore Street will be closed with no access to vehicles during the hours of 09.00Hrs in the morning and 18.00Hrs in the evening of each day.

Q Can we have signs to say that shops are open for business as normal?
A Yes additional signs will be made to emphasis that the Town is open for shopping as normal

Q Can mobility Scooters be provided?
A Ken Bastin is to look into this and respond by 15/12/06. I have a meeting with Shop Mobility on the 29/11/06 to discuss the possibility of Mobility Scooters for the period.

Q Can the business rates be reduced for the period of the road closure?
A I have contact the District valuer and they are unable to reduce the business rate for the period of the works.

Q Can the one way traffic order be rescinded?
A No

Q Can deliveries to occur during the day, as the road is a one way system?
A No, I said at the meeting on the 14/11/06 that this would be possible, but having discussed this further with Cornwall County Highways and Devon and Cornwall Police in the interest of public safety this is not possible. There is A window for deliveries, when the road will be open and that is between 18.00Hrs and 09.00Hrs the next day.

Q Does South West Water operate a compensation policy?
A Yes, South West Water operate a compensation policy. Three years accounts are required to be submitted to South West Water. This applies only to those businesses that are within the road closure and can demonstrate a loss through their business account.

Q Will Fore Street be closed any longer than five weeks?
A It is extremely unlikely, but I would not like to guarantee that this won't happen.

Q Have the Emergency services been informed?
A Yes

Q Why has the schedule shifted so that Fore Street works are now starting in March?
A The Highways Agency has forbidden any works taking place in Higher Bore and Lower Bore during the Easter break and this has had a knock-on effect to the schedule..

Contacts

Miss Louise Bennett

Press Officer - SWW

Ken Bastin

Rehab Engineer Central - SWW

Andy Rowe

Customer Liaison Officer - May Gurney Ltd

SWW Links